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Evidence Guide: FNSIGN402 - Inspect quality of work

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

FNSIGN402 - Inspect quality of work

What evidence can you provide to prove your understanding of each of the following citeria?

Inspect work done by builder or repairer

  1. Conduct appropriate inspections safely, to ensure in-house quality systems and procedures are maintained and observed in line with regulatory requirements and standards
  2. Conduct observation and inspection at level appropriate to skill and experience of staff member
  3. Identify faults and bring them to repairer’s attention in appropriate manner for prompt correction
Conduct appropriate inspections safely, to ensure in-house quality systems and procedures are maintained and observed in line with regulatory requirements and standards

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct observation and inspection at level appropriate to skill and experience of staff member

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify faults and bring them to repairer’s attention in appropriate manner for prompt correction

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply quality standards to work

  1. Conduct inspections throughout course of work where required to ensure quality standards are maintained
  2. Apply appropriate quality standards during work completion to ensure treatment of client property meets industry and/or organisational standards
  3. Record problems in work quality and refer to relevant staff
  4. Report non-compliances to ensure continuous improvement occurs
Conduct inspections throughout course of work where required to ensure quality standards are maintained

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply appropriate quality standards during work completion to ensure treatment of client property meets industry and/or organisational standards

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Record problems in work quality and refer to relevant staff

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Report non-compliances to ensure continuous improvement occurs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Protect client property and interests

  1. Adhere to quality procedures and use of protective materials at all stages of repair or service to avoid possible damage to client property
  2. Review quality of work to best serve interests of client
Adhere to quality procedures and use of protective materials at all stages of repair or service to avoid possible damage to client property

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review quality of work to best serve interests of client

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Inspect work done by builder or repairer

1.1 Conduct appropriate inspections safely, to ensure in-house quality systems and procedures are maintained and observed in line with regulatory requirements and standards

1.2 Conduct observation and inspection at level appropriate to skill and experience of staff member

1.3 Identify faults and bring them to repairer’s attention in appropriate manner for prompt correction

2. Apply quality standards to work

2.1 Conduct inspections throughout course of work where required to ensure quality standards are maintained

2.2 Apply appropriate quality standards during work completion to ensure treatment of client property meets industry and/or organisational standards

2.3 Record problems in work quality and refer to relevant staff

2.4 Report non-compliances to ensure continuous improvement occurs

3. Protect client property and interests

3.1 Adhere to quality procedures and use of protective materials at all stages of repair or service to avoid possible damage to client property

3.2 Review quality of work to best serve interests of client

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Inspect work done by builder or repairer

1.1 Conduct appropriate inspections safely, to ensure in-house quality systems and procedures are maintained and observed in line with regulatory requirements and standards

1.2 Conduct observation and inspection at level appropriate to skill and experience of staff member

1.3 Identify faults and bring them to repairer’s attention in appropriate manner for prompt correction

2. Apply quality standards to work

2.1 Conduct inspections throughout course of work where required to ensure quality standards are maintained

2.2 Apply appropriate quality standards during work completion to ensure treatment of client property meets industry and/or organisational standards

2.3 Record problems in work quality and refer to relevant staff

2.4 Report non-compliances to ensure continuous improvement occurs

3. Protect client property and interests

3.1 Adhere to quality procedures and use of protective materials at all stages of repair or service to avoid possible damage to client property

3.2 Review quality of work to best serve interests of client

Evidence of the ability to:

carry out inspections of work done by a builder or repairer safely and effectively

inspect works to ensure that regulatory requirements, standards, organisational operating procedures and relevant codes of practice are complied with

review quality of work to protect client’s property and interests.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

explain the organisational processes and work quality expected relevant to work inspections

describe the workplace health and safety (WHS) requirements that apply to work inspections

describe the regulatory requirements and standards that apply to the work being undertaken

outline effective communication strategies when providing feedback to repairers or builders

identify quality assurance principles relevant to work activity

describe key technical issues essential to the quality of work in the relevant sector.